Privacy Policy

Last Updated: May 2026

Introduction

ZooCrew LLC ("we," "us," "our," or "Company") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website zoocrew.llc and related properties.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Services.

1. Information We Collect

1.1 Information You Provide Directly

• Contact: When you contact us via email, we collect your name, email address, and message content.
• Account/Purchase Information: If you purchase an app, we collect information necessary to process your transaction (payment details are handled by our payment processor, LemonSqueezy (a Merchant of Record), not us).
• Communication: Any emails, messages, or correspondence you send us.

1.2 Information Collected Automatically

• Website Analytics: We may use analytics tools (e.g., basic server logs) to understand how visitors use our website. This may include IP address, browser type, pages visited, and time spent on site.
• Cookies: Our website may use minimal cookies for basic functionality. We do not use tracking cookies or third-party advertising cookies.

1.3 Information We Do NOT Collect

• We do not collect personal data about how you use our desktop applications. These are local applications that run on your machine without sending data back to our servers.
• We do not use invasive analytics, telemetry, or crash reporting in our apps.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Process purchases and send order confirmations
• Improve our website and services
• Comply with legal obligations
• Prevent fraud and ensure website security

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information only:

• With our payment processor, LemonSqueezy (to process transactions)
• If required by law or legal process
• To protect our rights, privacy, safety, or property

4. Data Retention

• Contact Information: Retained until you request deletion or as required by law
• Purchase Records: Retained for accounting and legal compliance purposes
• Website Analytics: Automatically purged according to our analytics provider's retention policy

5. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Opt-out of communications

To exercise these rights, contact us at privacy@zoocrew.llc.

6. Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before providing any information.

8. Children's Privacy

Our Services are not directed to children under 13. We do not knowingly collect data from children under 13. If we learn we've collected such data, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by updating the "Last Updated" date. Your continued use of our Services constitutes acceptance of the updated policy.

10. Contact Us